FAQ
Straight answers to the questions customers ask most.
A focused page for pre-purchase confidence and repair planning.
FAQ
Questions customers ask before they book.
Short answers, easy scanning, and keyboard-friendly accordions.
How fast can most repairs be completed?
Many common repairs, such as screens and batteries, can be completed the same day depending on parts availability and store capacity.
What does certified pre-owned mean?
Certified phones are inspected, cleaned, tested for battery health, checked for blacklist status, and backed by included protection.
Do you wipe data securely before trade-in?
Yes. We follow a secure data handling process and recommend a backup before you hand in the device. Our team can guide the wipe.
Can I activate a plan on a repaired or pre-owned phone?
Absolutely. We can help you activate a plan on a compatible device after repair, purchase, or trade-in.